Drink tap water

The quality of drinking water is very good in Tallinn and tap water is excellent for quenching a thirst. In 2011, 99.66% of the water samples taken from customer taps were compliant with the legal quality standards. This is the best ever result of the Company in terms of water quality which is well comparable to the drinking water quality in Western Europe.

For the benefit of a clean Baltic Sea

Wastewater treatment at Paljassaare plant contributes significantly to the creation of a pure environment for the Baltic Sea. Since 2006 Tallinn is no longer included in the Helcom list of hotspots. This has been an excellent recognition of our investments made in the continuous improvement of our wastewater treatment process.

We create better life with pure water

Our performance impacts the environment and the quality of life of almost one third of the population in Estonia. Supplying high quality drinking water as well as leading off wastewater and storm water and conducting it back to the nature after treatment requires strong contribution and arduous efforts from our professional staff.

Terminating the Service Contract

How to terminate the Service Contract?

Service Contract is terminated on the basis of the application submitted by the customer. Please inform us about your wish to do so at least 15 working days before.

After receiving the application, we will contact you in order to set a suitable time for dismantling the water meter and terminating providing of the services. Based on the reading that was fixated when dismantling the water meter we will issue a final settlement for the Service Contract.

Terminating the Contract due to the change of the owner

If the Service Contract is terminated due to the change of the owner and the new owner submits an application to continue using the services within 7 working days, then the water meter will not be dismantled nor will the water connection be closed. In that case please be sure to mark in the application the final water meter reading, based on which we will issue a final settlement for the Service Contract.

Service Contract can be terminated after the final settlement has been paid. After that, the new owner can sign a new Service Contract for the same site.