Drink tap water

The quality of drinking water is very good in Tallinn and tap water is excellent for quenching a thirst. In 2011, 99.66% of the water samples taken from customer taps were compliant with the legal quality standards. This is the best ever result of the Company in terms of water quality which is well comparable to the drinking water quality in Western Europe.

For the benefit of a clean Baltic Sea

Wastewater treatment at Paljassaare plant contributes significantly to the creation of a pure environment for the Baltic Sea. Since 2006 Tallinn is no longer included in the Helcom list of hotspots. This has been an excellent recognition of our investments made in the continuous improvement of our wastewater treatment process.

We create better life with pure water

Our performance impacts the environment and the quality of life of almost one third of the population in Estonia. Supplying high quality drinking water as well as leading off wastewater and storm water and conducting it back to the nature after treatment requires strong contribution and arduous efforts from our professional staff.

Estimated Bill

Why is the bill issued based on the estimated water meter reading?

We will issue an estimated bill, in case the actual water meter reading has not been reported to us on time set in the contract.

What is the estimated reading?

This means that we issue a bill for the reading calculated based on the last 12 months average water consumption. Estimated bill may not reflect the actual consumption. To correct the estimated bill, please report us your actual water meter reading.

How to avoid receiving an estimated bill?

For this, please report your actual water meter reading up to 5 days before or on the 5th day after the set billing period, by the latest.

What are the options if reporting the reading is inconvinient?

In case you do not wish to report the readings, we suggest you arrange a Payment Plan. With that, you would only need to report your water meter reading once a year. Throughout the year, you will pay for the water and sewer services on a monthly or quarterly basis, according to the average consumption set in the Payment Plan. Read more about the Payment Plan...